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SentriLock Account Access

It has come to the attention of the NSBAR Tech Department that there has been some confusion regarding being able to share SentriLock account access.

By subscribing to SentriLock through NSBAR, the REALTOR® Member acknowledges that it is necessary to maintain security of the SentriCard and to prevent its use by unauthorized persons.

The REALTOR® Member agrees:

  1. To keep the SentriCard in the REALTOR® Member’s possession or in a safe place at all times;
  2. To not allow his/her PIN to be attached to, or with the SentriCard;
  3. To not loan the SentriCard to any person whether or not a real estate licensee, to not use the SentriCard for any personal purpose whatsoever or to permit the SentriCard to be used for any purpose by any other person (this includes assistants);
  4. To immediately notify NSBAR in writing of the loss or theft of the SentriCard and the circumstances surrounding such loss or theft, and to cooperate with the proper authorities in reporting the loss;
  5. To get permission from the listing office prior to using the key to enter. Permission is needed EACH time entering.

Security of lockboxes: SentriCard Holder agrees: To not provide any code (One-day/Contractor/Mobile Access Code) for any lockbox to any authorized person(s)

Security of SentriSmart app: SentriCard Holder agrees: To not provide access to the SentriSmart app to any person, for any purpose whatsoever, or permit the SentriSmart app to be used for any purpose by any other person

  1. Unauthorized use of Lockbox Key (allowing key to be used by key-subscriber) (First offense is $500) and double the fine each time it is issued to that agent
  2. Unauthorized use of Lockbox Key (allowing key to be used by licensee who is not a key-subscriber) (First offense is $1000 and 30 days suspension from NSBAR and MRED) and double the fine each time it is issued to that agent
  3. Unauthorized use of Lockbox Key (allowing key to be used by non- licensee) (First offense is $2500 and 30 days suspension from NSBAR and MRED) and double the fine each time it is issued to that agent and tell the homeowner to call the police.
  4. PLEASE NOTE: Violations of SentriLock security rules will incur fines up to $5000.00. 
    Please follow the security rules and regulations as per your SentriLock Lease and Use Agreement.