SentriLock Violation of Procedure Complaint

The North Shore–Barrington Association of Realtors® is committed to maintaining the integrity of the Sentrilock Lockbox System.

If you feel security has been breached by another agent, please help to monitor the security of the system by filling out the following information.

MLS Listing Number

Property Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Complaint Against

Member ID, if known

Board Affiliation

Alleged Violation Date

Date

Please describe potential violation

Alleged Violation

Not keeping SentriCard in REALTOR® Member’s or Assistant’s possession or in a safe place at allAttaching PIN Number to SmartCardLoaning SentriCard to another person agent, buyer, etcProviding any code for any lockbox to any unauthorized person(s) or for unauthorized timeAllowing another person to download, use, or access the SentriKey App

Provide the following documents (if any) to assist in the processing of complaint; Key Box Activity Report, SentriCard Access Log, Witness Statement, MLS Listing Sheet with Showing Instructions, Email communications, Sheriff’s Complaint/ Police Report for trespassing.

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